Accounting & Payroll

OnPay

full-service payroll provider for small businesses and non-profits, offering tax filings and HR tools.

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1. What is OnPay?

Positioning: OnPay is a comprehensive online payroll and HR platform focused on simplifying workforce management for small to medium-sized businesses across various industries.

Functional Panorama: It offers full-service payroll, HR management, and benefits administration, all integrated into a single system. Key modules include automated tax filings, direct deposit, employee onboarding, PTO tracking, health benefits, 401(k) management, and seamless integrations with accounting and time tracking software.


2. OnPay’s Use Cases

  • Small Business Owners: To automate payroll processing, ensure tax compliance, and streamline new hire onboarding from a unified platform.
  • HR Managers: To efficiently manage employee data, track paid time off (PTO), administer health and retirement benefits, and ensure compliance with labor laws.
  • Accountants: To manage payroll for multiple client businesses from a single dashboard, leveraging features like custom reporting and general ledger integrations for simplified bookkeeping.
  • Industry-Specific Businesses: To handle unique payroll complexities such as tip reporting, clergy payroll, contractor payments, or grant tracking, with tailored support and features.

3. OnPay’s Key Features

  • Full-Service Payroll: Offers unlimited payroll runs, automated tax filings, direct deposit, and multi-state payroll capabilities.
  • Integrated HR Tools: Provides new hire reporting, custom onboarding workflows, an employee self-service portal, PTO management, and secure document storage for compliance.
  • Comprehensive Benefits Administration: Integrates seamlessly with various health insurance plans, 401(k) plans, Workers’ Compensation, HSAs, FSAs, and COBRA.
  • Seamless Integrations: Connects with popular accounting software, time tracking solutions, and other business tools for a holistic workflow.
  • Enhanced Reporting Capabilities: Regular updates, including those in Q1 2024, improve the generation of custom reports for payroll, HR, and tax data for better insights.
  • Improved User Experience: Users consistently praise the platform’s intuitive design and mobile accessibility, making it easy for employees to manage their information and for administrators to run payroll on the go.

4. How to Use OnPay?

  1. Sign up for an OnPay account and connect your business’s bank account for direct deposits and tax payments.
  2. Input your company details, including business type, location, and any existing payroll data. OnPay typically offers free data migration support to simplify the setup process for new users.
  3. Add employee information, including personal details, pay rates, and tax forms. The platform guides you through this process with built-in compliance checks.
  4. Set up any benefits plans you offer and integrate with time tracking systems if desired to automatically import hours.
  5. Run payroll by reviewing hours (or salaried amounts) and approving the pay run. OnPay automatically calculates and files all federal, state, and local payroll taxes on your behalf.
  6. Pro Tip: Utilize OnPay’s highly-rated U.S.-based support team for personalized assistance during setup, tax questions, or any complex industry-specific payroll needs.
  7. Pro Tip: Actively explore OnPay’s integrations marketplace to connect with your existing accounting, time tracking, or HR software to further automate and streamline your business operations.

5. OnPay’s Pricing & Access

  • Official Policy: OnPay operates on a transparent, flat-rate pricing model, consisting of a base monthly fee of $40 plus $6 per person per month. This single price includes all features regardless of payroll frequency or employee type.
  • Access: The platform is cloud-based, accessible via any web browser on desktop computers, laptops, and mobile devices, providing flexibility for administrators and employees.
  • Tier Differences: OnPay differentiates itself by offering a single, all-inclusive plan. This means there are no higher-priced tiers that lock away core functionality, simplifying access and ensuring all users benefit from the full suite of features from the start.
  • Web Dynamics: OnPay is frequently cited by independent reviews and comparisons as a highly competitive and cost-effective option for SMBs, often offering more comprehensive features for its price point compared to entry-level plans from larger competitors.

6. OnPay’s Comprehensive Advantages

  • Exceptional Customer Service: Consistently rated highly on third-party review sites for its personalized, accessible, and knowledgeable U.S.-based support, often highlighted as a key differentiator compared to competitors.
  • All-in-One Solution: Provides a unified platform for full-service payroll, comprehensive HR tools, and robust benefits administration, reducing the need for multiple disparate systems.
  • Industry-Specific Flexibility: Offers specialized features and dedicated support for niche industries like restaurants, non-profits, farms, and churches, adeptly handling unique payroll complexities such as tip credits, clergy payroll, and grant tracking.
  • Automated Tax Compliance: Automatically handles all federal, state, and local tax filings, guaranteeing compliance with evolving regulations and significantly reducing the administrative burden and risk for businesses.
  • Strong Integration Ecosystem: Seamlessly integrates with leading accounting software, time tracking systems, and other essential business tools, enhancing overall operational efficiency.
  • High User Satisfaction & Recognition: Achieves consistently high user satisfaction scores, reflecting strong market recognition for its ease of use, comprehensive feature set, and outstanding customer support.

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